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Waiting Room & Notification Improvements

Posted by James on 13 March 2014

We’ve been listening to your feedback and we’re pleased to announce a couple of small improvements to the waiting room and patient arrival notifications.

Waiting Room

From today all users will be able to see a list of all patients that are in the waiting room by clicking on the icon at the top left of the page. To provide a bit more information about the appointment we’ve added the patient’s payment plan colour as well as the initals of the provider. It also shows how long each patient has been waiting and will highlight the patient’s name in bold if they are waiting to see you.

Clicking on the patient’s name will take you to their record and automatically update the appointment status from “Arrived” to “In surgery”. The appointment status will only be updated if you click on a patient that is waiting to see you, so don’t worry if you click on another provider’s patient.

We’ve also added desktop notifications for when patients arrive. To enable these you must first click on the icon in the top right of the page and then click on “Allow” as shown in the picture below.

Allow Notifications

Next time a patient arrives for an appointment, you should hear a sound and receive a desktop notification similar to the one below. Clicking on the notification will take you to the patient’s record however you can also dismiss the notification if you’re not quite ready to see the patient.

Appointment Notification

We hope these small improvements will help you keep your appointment book running smoothly!


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