Work with us!

Dentally is a fast growing company based in London that provides online software for Dentists.

Dentally provides a simple and easy way for dental practices to manage their patient records, appointment book, treatment plans and practice reports.

We're looking for motivated, exciting people to join our team to help build cutting edge tools for dentists.

Software Engineer (Product)
Remote within the UK

At Dentally, we're helping improve the oral health care of people by building cutting edge online tools for dentists. We're used by dental practices and patients all over the World.

We have an amazing engineering team that has built a product people love. We need an experienced engineer to help us bring out next ideas to life. We believe Dentally is a place to come and deliver career-defining achievements that actually make a difference.

What would I do at Dentally?

It's pretty simple. We have too many ideas. We have lots of features that we'd like to add to Dentally while continuing to provide great support to our fast growing customer base.

With a good experience of shipping high quality software, you'll be iterating quickly on features and services that dental practices depend upon. You'll be given autonomy and independence when writing your own code and will be expected to manage your own projects. That said, we work as a close knit team so you'll also be involved in other projects and will collaborate with the rest of the team to ship features.

Technology

  • The core Dentally product is a Ruby on Rails application with an Ember JS frontend. We use Postgres and Redis for most of our storage.
  • Our iOS app is built upon Apache Cordova and uses our public API.
  • We use C# and Objective C for our lightweight imaging connectors that run natively.
  • Our infrastructure runs entirely within Amazon Web Services and we have a continuous deployment service to keep things moving.

What are we looking for in a candidate?

We don't need you to be familiar with any of these technologies, require a certain number of years experience or a university degree, but you should be able to impress us with your engineering ability. We are interested in people who have strong product experience, people who have spent a lot of time paying attention to the finer details about what really matters to customers. You should care about scalability and availability, if Dentally stops working then so do our customers.

Why should I choose Dentally?

We offer everything you'd expect from a successful and fast growing company and more.

  • Competitive salary and meaningful equity options
  • Flexible working time
  • MacBooks are our standard but you can choose whatever computer setup you need
  • Attend conferences across the World
  • Solving problems that improve the health care of real people

Customer Success
Remote within the UK

We're looking for a talented individual to join our technical support team at Dentally. As part of our growing team, you will help our customers have the best experience using the leading cloud-based dental practice management software!

Description

You will interact with our customers through email, phone and in person. You're a great match if you enjoy delivering outstanding customer support, possess fantastic trouble-shooting skills and have excellent interpersonal skills to be able to help on board new users.

Required

  • Excellent customer service skills – the ability to be empathetic, proactive, resourceful and detail oriented
  • Excellent communication skills, both written and oral - You must be able to articulate technical jargon in in a way that is understandable by both new and experienced users
  • Able to make decisions and solve problems
  • Ability to empower users to support themselves using our online documentation
  • An appreciation for easy to use, intuitive software
  • Ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation
  • A desire to learn, master and teach
  • A team player who can follow and lead when required
  • Helping others succeed makes you happy

Experience/Desired Skills (not all are required)

  • Basic knowledge of various computer platforms; Windows & OS X
  • Solid experience in helping customers resolve technical queries
  • Prior customer service role experience is a must
  • Experience in supporting SaaS applications
  • Experience in the dental industry is a bonus

Applying

To apply, contact us at [email protected] with a PDF of your CV and a brief cover letter explaining why you think you'd be a good fit for the role.

We don't work with recruiters at this time.