All correspondence with or about a patient is listed in chronological order in the Correspondence tab, with the most recent items at the top.

This correspondence can be:

  • Phone Calls
  • Letters
  • Emails
  • SMS Messages
  • Scanned Documents
  • Estimates

If a patient replies to your Dentally practice email address or an SMS sent from Dentally and their email address or mobile number matches the records in Dentally, their message will be listed in here, alongside the outgoing messages created by the practice.

New correspondence can be created in this screen too, by clicking on the New Correspondence button and selecting the type you wish to create.

Correspondence Options

For more information view Patient Correspondence